Last updated: April 2026 · Effective date: April 2026
1. Information We Collect
We collect information in several ways:
- Information you provide: name, company, shipping/billing address, email, phone number, payment details, artwork, and messages when you place an order, create an account, request a quote, or contact support.
- Automatically collected: browser type, device information, IP address, pages viewed, referral source, and interactions with our site via cookies and analytics.
- From partners: fulfillment, payment, and shipping partners may share order status or delivery confirmation data with us.
2. How We Use Your Information
Your information powers the services you request:
- Processing orders, producing custom products, and arranging delivery
- Communicating about your order, proofs, and customer support requests
- Sending marketing emails (only with your consent — you can opt out anytime)
- Improving our products, services, and website experience
- Preventing fraud and meeting legal obligations
Our goal is to provide value, not unnecessary communication.
3. Marketing Communications
You can unsubscribe from marketing emails via the link in any message, opt out of text messages by replying STOP, or contact our customer team directly to change your preferences. Transactional messages (order confirmations, shipping notices) are required to fulfill your order.
4. Cookies & Tracking Technologies
We use cookies and similar technologies to deliver, secure, and improve our site. See our Cookie Policy for details. You can manage cookie preferences through our site banner or your browser settings.
QR codes printed on our products may collect aggregate engagement data. They do not identify individuals without consent.
5. How We Share Information
We share data only with partners who help us complete your order or run our business:
- Payment processors (to authorize transactions)
- Shipping carriers (to deliver your order)
- Technology providers (hosting, email, analytics)
- Professional advisors (legal, accounting)
- Authorities, when required by law
All partners are bound by confidentiality and data-protection obligations.
6. Data Security
We use industry-standard encryption (TLS/SSL), access controls, and secure data storage to protect your information. While no system is completely immune to breaches, we continuously improve our safeguards.
7. Your Rights
Depending on where you live, you may have the right to:
- Access the personal information we hold about you
- Correct inaccurate information
- Request deletion of your information
- Opt out of sale or sharing of personal information (we do not sell, but this right still applies)
- Limit the use of sensitive personal information
- Non-discrimination for exercising your privacy rights
To exercise any right, contact us at customerteam@magnetsusa.com or 800-869-7562.
8. Children's Privacy
Our site and services are not directed to children under 13. We do not knowingly collect information from children. If you believe a child has provided us information, please contact us to remove it.
9. International Visitors
Our servers and operations are based in the United States. By using the site, you understand information may be transferred to and stored in the U.S., which may have different data-protection standards than your jurisdiction.
10. California Residents (CCPA/CPRA)
California residents have the right to know what personal information is collected, request deletion, opt out of sale or sharing, and not be discriminated against for exercising these rights. We do not sell your personal information.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be announced on this page with an updated effective date.
12. Contact Us
Magnets USA® (a brand of Stickers Plus, LTD)
720 Third Street, Vinton, Virginia 24179
Phone: 800.869.7562
Email: customerteam@magnetsusa.com