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Legal

Terms of Service

The agreement between you and Magnets USA when you use our site or purchase our products.

Last updated: April 2026 · Effective date: April 2026

1. Acceptance of Terms

By accessing magnetsusa.com or placing an order, you agree to be bound by these Terms of Service, our Privacy Policy, and any additional terms applicable to specific products or services. If you do not agree, please do not use our site or services.

2. Eligibility

You must be at least 18 years old (or the age of majority in your jurisdiction) to place an order. By using our site you represent that you meet this requirement.

3. Products, Pricing & Availability

All products are subject to availability. We reserve the right to limit quantities, refuse service, or cancel orders at our discretion. Pricing and product descriptions are accurate to the best of our ability but may contain typographical errors. In case of a pricing error, we may cancel affected orders and issue a full refund.

4. Custom & Personalized Products

Custom and personalized products are produced specifically for you. You are responsible for reviewing and approving all proofs before production. Once approved, customized items cannot be returned unless defective, misprinted, or damaged due to our error. See Returns & Refunds.

5. Artwork, Content & User Submissions

You warrant that any artwork, logos, text, or other content you submit:

You grant us a limited license to use your content solely to produce and ship your order. You agree to indemnify and hold Magnets USA harmless against claims arising from content you submit.

6. Intellectual Property

All content on this site — including logos, trademarks, text, designs, images, and software — is the property of Magnets USA® (Stickers Plus, LTD) or its licensors and is protected by U.S. and international copyright and trademark laws. You may not copy, reproduce, or redistribute any content without prior written permission.

7. Orders & Payment

Placing an order constitutes an offer to purchase. We reserve the right to accept or decline any order. Payment is due at the time of order unless otherwise agreed in writing. We accept major credit cards and other payment methods shown at checkout.

8. Shipping & Delivery

Shipping times are estimates and not guaranteed unless you have purchased a guaranteed-delivery option. See our Shipping Information for details. Risk of loss passes to you upon delivery to the carrier.

9. Satisfaction Guarantee

Our products are backed by our 100% Satisfaction Guarantee. If your order is defective, misprinted, or damaged due to our error, contact us within 30 days and we will reprint or refund at no cost to you.

10. Limitation of Liability

To the maximum extent permitted by law, Magnets USA's total liability arising out of or related to any product, order, or use of this site is limited to the amount paid for the product in question. We are not liable for indirect, incidental, consequential, special, or punitive damages.

11. Disclaimers

The site and products are provided "as is." We disclaim all warranties not expressly stated, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement, except where prohibited by law.

12. Indemnification

You agree to indemnify, defend, and hold harmless Magnets USA, Stickers Plus, LTD, and their officers, employees, and agents from any claim arising out of your breach of these Terms or your use of the site.

13. Termination

We may suspend or terminate your access to the site at any time, with or without notice, for any reason including violation of these Terms.

14. Governing Law & Jurisdiction

These Terms are governed by the laws of the Commonwealth of Virginia, USA, without regard to conflict-of-laws principles. Any dispute will be resolved in the state or federal courts located in Virginia.

15. Changes to These Terms

We may update these Terms from time to time. Continued use of the site after changes are posted constitutes acceptance of the revised Terms.

16. Contact

Questions about these Terms? Contact us at customerteam@magnetsusa.com or 800.869.7562.

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